Frequently Asked Questions
Q: HOW DO WE GET STARTED?
A: Simply call us at 877-355-4219 and we’ll send out your FREE collection materials!
Q: How much does Cartridge Recycling Center (CRC) pay for Cell Phones?
A: CRC pays a minimum of $.50 (older or scrap phones) and as much as $200 (for a functioning smart phone). Generally you will receive between $.50 and $30 since it is extremely unlikely you will collect a functioning smart phone.
Q: What is the average we get paid per phone?
A: This is a very difficult question to answer since it varies widely depending on what models are sent. We pay according to the cell phone model number and older phones are worth very little and newer phones are worth much more. The best answer is it depends on the mix of cell phones sent in.
Q: How long does it take to get paid?
A: Payments are mailed within two weeks of processing your cell phones.
Q: Is there any cost to us?
A: Absolutely NOT! Everything is 100% FREE!
Q: Who pays for shipping?
A: We do. We provide prepaid “return shipping boxes” along with your collection box. Simply fill the “return shipping box” with cell phones and give it to any UPS driver, the shipping is prepaid.
Q: What does Cartridges Recycling Center do with our phones?
A: The majority of phones collected are able to be refurbished and reused, the rest are shredded and refined for the raw materials. Cartridge Recycling Center maintains a Zero Land Fill policy so none of your phones will end up in a land fill.
Q: Is the stored data on the phone erased?
A: Yes, for phones that are able to be refurbished the data is erased via software and manual reset procedures. Older scrap phones are sent for shredding so the data is erased by the actual destruction of the phone. For individuals concerned about their stored personal data we recommend erasing the data before donating. The process is simple and can generally be found in the cell phone’s menu or manual.
Q: Do we need to itemize the phones we are sending?
A: No, CRC will send you send an itemized list of the phones received along with your payment. Cell phone model numbers are often hard to find or non-existent so we recommend you leave it to us however the ultimate decision is yours.
Q: Is there a minimum quantity of cell phones needed to ship?
A: Since we do not require that you itemize the cell phones you are sending we simply ask that the “return shipping box” is full of cell phones before shipping it. If you want to count them a minimum quantity of 30 phones is desired to reduce our incremental shipping costs.
Q: Is there any special packaging instructions?
A: None really, simply pack newspaper or other packing material to make sure the phones are snug in the box.
Q: Do we take the battery with the phone?
A: Yes, we want the battery and battery cover belonging to the phone but do not want extra batteries. If the cell phone battery is not available for the donated phone CRC will still accept the phone.
Q: Do you take chargers and accessories?
A: In general we DO NOT. We prefer just the phone and its battery.
Q: Is there any time limitation with the program.
A: No, the program is continuous year-round.
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